More bad luck. My ereader got stuck on this page and wouldn't respond. Soft and hard resets didn't work. Fortunately I was able to get it replaced since I've had it less than two weeks. The lack of a dedicated reset pinhole is problematic but there is still supposedly a soft and hard reset procedure.
So although the Kobo Aura One is very pretty and comfortable and all, it may not be all that stable. We'll see how long this one lasts.